Terms, Conditions & Privacy

User Consent to Privacy Policy

Any individual accessing, browsing, or otherwise using the Site, either manually or through automated means, is deemed a “User.” All Users are subject to the terms of this Privacy Policy. By using the Site, Users consent to the collection, use, and disclosure of personally identifiable User information (“Information”) in accordance with this Privacy Policy.

Information Collected from Users

HERO Home, LLC gathers the email addresses of Users who send queries or comments to HERO Home, LLC, or submit a customer review.

HERO Home, LLC collects billing and shipping addresses, email, phone, and credit card information from Users who purchase products via the Site. This includes Users who register as HERO Home, LLC members or participate in HERO Home, LLC contests or promotional features on the Site.

Through “cookies” (see below for more information), HERO Home, LLC may collect and store anonymous data related to Users’ browsing patterns, such as browser version, site referral info, IP address, operating system, and other technical site usage information.

Cookies

The Site employs Internet Web browser cookies, which are files placed on a User’s computer’s hard drive by the User’s Web browser to assign an identification code to the computer and collect anonymous browsing information. On this Site, cookies are used in tandem with session variables to track a User’s shopping cart and expire following order completion or prolonged inactivity of the shopping cart.

HERO Home, LLC does not employ cookies to gather Information from a User’s computer unless the User knowingly provides such Information.

Users can configure their Internet Web browsers to alert them when receiving a cookie or to prevent cookie sending. Restricting cookies may affect the functionality provided by HERO Home, LLC on the Site, particularly when making a purchase.

Use of Information

HERO Home, LLC utilizes Information collected from Users to:

• Respond to User inquiries or comments;
• Manage User contest entries and participation in promotional activities;
• Process and update Users on their purchase requests;
• Inform Users about important Site updates, new HERO Home, LLC services, and special offers deemed valuable.

Disclosure of Information to Third Parties

Without User consent and unless required or permitted by law, HERO Home, LLC will not sell, share, trade, or give away any User Information it collects or receives.

HERO Home, LLC may disclose User information if legally obligated or in good faith belief that such action is necessary for legal processes, to respond to claims, or to protect the rights, property, or safety of HERO Home, LLC or others. In the event of a third-party acquisition of HERO Home, LLC or its assets, User information may be disclosed.

Linked Internet Web Sites

The Site may contain hyperlinks to third-party websites not controlled by HERO Home, LLC. These third-party sites may collect and disclose information differently than this Site.

HERO Home, LLC is not responsible for the collection, use, or disclosure of information on these external websites and disclaims any liability related to such practices.

Financial Disclosure Statement:

HERO operates neither as a broker nor a lender. Financing services are offered through independent third-party lenders, with terms and conditions agreed upon directly between the customer and the lender, subject to credit assessments and the satisfactory completion of financial documents. Advertised financing terms represent estimates and HERO’s role is limited to facilitating introductions between customers and potential financing lenders.

Children’s Privacy

The HERO Home, LLC Site is not intended for children under the age of 18, and we do not knowingly collect information from children under this age through the Site.

Security Measures

HERO Home, LLC employs security protocols to protect against loss, misuse, and alteration of Information under our control, including encrypted transmission (SSL) of credit card data submitted by Users. While we strive to protect the Information we collect, no system is infallible; thus, HERO Home, LLC cannot guarantee absolute security and shall not be liable for any breach of security or unintended loss or disclosure of information.

Sale or Acquisition

In the event of a sale or acquisition of HERO Home, LLC or its assets, Information may be among the transferred assets.

Applicable Law/International Issues

Information submitted to this Site will be processed in accordance with U.S. law. Non-U.S. Users should note that their Information may be used outside their jurisdiction, and such data may be stored on servers outside their jurisdiction. U.S. laws may offer different levels of protection than those in other countries. By providing us with your Information, you acknowledge and consent to this international processing and transfer.

Privacy Policy Amendments

HERO Home, LLC reserves the right to periodically update this Privacy Policy. Users are encouraged to review the policy regularly for changes.

Contact Us

For questions or concerns regarding this Privacy Policy or the handling of your Information, please contact HERO Home, LLC at [email protected]